Desktop & Mobile Services

A comprehensive set of services for Desktop and Mobile management

Global approach on workplace lifecycle

sword_smart-workplace

Smart Workplace

Discover

Understand Windows 10 key features, servicing model, security enhancements and identify recommendations in customer’s environment

  • Windows 10 presentation
  • Recommendations summary

CHF 4,500

Consider

Discover +

Evaluate and identify potential compatibility issues. Learn and embrace modern lifecycle policy.

  • Assessment and lifecycle methodology

CHF 8,500

Evaluate

Consider +

Understand deployment scenarios and identify target solution. Discover solution on a test environment.

  • Solution architecture description
  • Deployment best practices

CHF 12,500

Adopt

Evaluate +

Deep dive in Windows 10 lifecycle strategy and management solutions. Build your  lifecycle processes on a test environment.

  • Solution architecture description
  • Release plan for next 3 years

CHF 15,000

Starter

On demand migration service. Migrate to Windows 10 using In-place upgrade scenario. Available for Windows 7,8.0,8.1

  • Pre-Upgrade validation
  • In-place upgrade
  • First startup validation

CHF 1,500 + CHF 200 per device

Professional

Managed solution for standardized OS deployment process. Solution hosted by Sword on a dedicated container or built in your own infrastructure. Options available on demand.

  • Solution requirement, integration & validation
  • Post migration validation

CHF 3,000 + options + 250 CHF per device

Business

Customizable deployment solution. Configurable options ( clients settings, drivers, applications…). Maintenance service available on demand.

  • SOE definition
  • Architecture design
  • Solution integration & validation, training

CHF 7,500 + options + CHF 350 per device

Enterprise

Integrated solution for OS, applications,  desktop & mobile devices management. Automation with cloud & On-prem integration. Reporting and compliance dashboard.

  • Solution design, build and deployment
  • Remote management & maintenance available

On demand

Health Monitoring

Gain visibility on your environment. Track changes and monitor health of your devices.

  • Solution setup
  • Automatic alert
  • Compliance dashboard
  • Monthly report

CHF 3,000 / year + CHF 20 per device/month

Workplace Management

Global management solution including software and update deployment, for both desktop and mobile devices.

  • Std patch mgmt. process
  • Packaging CHF 500 per application / 250CHF for change request

CHF 115 per device/month

Agile Servicing

Monitor, test and validate next Windows release for your environment.

  • Pre-Upgrade validation
  • Upgrade report
  • Remediation : on demand

CHF 3,000 per environment/year

Flexible Support

End-Users incidents resolution bases on standard operating procedures. Skilled & Microsoft Certified Team. 24×7 support (on demand).

  • Self-service ticketing
  • Coordination and Reporting
  • Problem and change management as options

CHF 1,500 + CHF 20 per incident