User support
Made up of experts in different fields, Sword Technologies offers companies direct user support. Our experts receive ongoing training in order to be abreast of the latest technological innovations and thus be in a position to bring their particular unique know-how to the French-speaking Swiss market. Our support tool enables IT Heads to follow in real time their incidents, requests or statuses until the final solution is found. Our ITIL outlook enables us to deal with problems and find active solutions through a controlled process of infrastructure development.
